Customer Service

We offer unlimited customer support via phone and email for as long as you own the product. For free. We aim to offer the lowest price available from any reputable source. We offer free shipping on most orders over $1,000 (except the really heavy stuff) being delivered to destinations in the continental United States, and just a $11.00 flat shipping charge on orders under $1,000. So, no surprises at checkout. If you buy a product and are unhappy with it for any reason, you can return it for a full or partial refund (excludes special orders).

Contact Us

Toll Free
1-800-884-4967

Phone Support Hours
Mo-Th 8:00am to 5:30pm ET
Fr 8:00am to 5:00pm ET

Address
35 Green Mountain Dr
S Burlington, VT 05403 US
ph: 1-802-863-0085 fx: 1-802-863-1193
Driving Directions

Email
sales@instrumart.com

Online
Submit a question to an engineer

Ordering
Creating an instant quote
Ordering by phone, fax or mail
Payment methods we accept
Sales tax
Canceling an order
Government buyers
Best price policy
Price disclaimer
Custom Programming - Customer Responsibilities
Conflict Minerals Compliance Statement
Shipping
Free shipping policy
Expedited shipping deadline
Shipping to AK, HI and Puerto Rico
Shipping to FPO/APO addresses
International shipping
Returns
Returned Goods Policy
RA Request Form
Returned Goods Shipping Instructions
Privacy
Privacy Policy